Metropolitan Hospital Anchored on Technology

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Metropolitan Hospital Anchored on Technology

Staff Writer - September 28, 2024

Deep-rooted passion and innovation are the central hallmarks of successful entrepreneurs. Dr. K.K Gakombe, the founder and Chief Executive Officer of Metropolitan...

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In the bustling Tushauriane area of Kayole, Embakasi, St. Patrick’s hospital is like an oasis in a desert. The level four hospital attends to thousands of patients in the densely populated Eastlands area. For the last 13 years, Ann Maina, the director and founder of the facility, has aspired to provide only the highest quality of care. Although the facility is widely known for its efficient services, it stands out when it comes to maternity care. From the onset, maternity care has always been dear to Mrs. Maina, a nurse. This was cemented into her heart after coming across debilitating and nerve-wracking experiences when she worked as a nurse in one of the local government hospitals. “The experience really left a bad taste in my mouth. I remember one time working in the maternity department, I witnessed nurses beating up an expectant mother in the delivery room. It was a heartbreaking moment for me and I really didn’t want to be part of that,” she recalls. Early in her career, she says she knew there was a way that mothers could deliver babies in a conducive environment, while receiving the best of care. “I felt that mothers should not suffer.” This prompted her to start a maternity home in her rented one-bedroom house, where she could afford mothers the best care she envisaged. For a start, she had a blood pressure monitoring machine, an examination bed and a drug cabinet. Her plan worked. Within a short time, more mothers visited her house, ready to deliver. “At one point, I had three expectant mothers coming to my house seeking assistance as they were ready for delivery. I handled them expertly. As others waited on the couch, I took in the first mother and she had a safe delivery. Within a short time, I ushered the rest into the delivery room and everything went well,” she shares. After making porridge for them, she discharged them after four hours. “Mothers need respect when giving birth. They need to be handled well.” With a vision, she realized that she was meeting a critical need in her society. Having tested the waters, she knew what needed to be done. “My patients needed to sleep on white sheets and pillows and once they have delivered, they need to be wheeled to their beds, be supported together with their babies, with lots of respect,” Naturally, expansion was in her mind, but there was a big problem; she had no money to expand. “I wanted to expand, but banks couldn’t give me money. Luckily, I had a Merry Go Round Chama that gave me some cash to expand.” Even with the cash injection from her Chama, she quickly found out that she couldn’t do more, especially when it comes to equipping a maternity unit. Seeing the potential of her dream, she decided to make a leap of faith and sold her house. With the proceeds, she then bought land and built structures at the current location. “I build the outpatients and the maternity section before the money ran out.” Despite the meager resources, Ann was motivated to keep going. At that point when she was starting out, she says she drew her motivation from the then president, Mwai Kibaki whose rallying call was to create over 500 000 jobs every year. “ I felt like the former president was talking to me directly, asking me to create jobs. With that I just went out and hired my first batch of professionals, including nurses, clinicians and doctors to help me run the show.” She remembers that the government of the day had made the business environment conducive, enabling businesses to make money. “Money became available to businesses through affordable bank loans”. What followed was a growth spurt that saw the business grow exponentially. Since its inception in 2012, St Patrick’s Hospital has become a household name in Kayole and environs. So phenomenal has been the growth that it has spawned a new branch. “As part of our expansion, we were able to buy land in Kenol, Muranga county and build and equip a fully fledged hospital, serving many people in the environs.” Mrs Maina attributes the hospitals' growth to sheer hard-work and determination. She appreciastes the fact that her husband joined and supported her to run the facility. “He could help from day one when I had to rush a patient to another facility in an ambulance. He was also instrumental in designing and building our facility.” Firstly, she says the hospital obtained favor from the locals, who patronized it. Secondly, the partnership with SafeCare, an international quality assurance and standards organization was a game changer. Once they joined SafeCare in 2012, Mrs Maina and her team were signed up for business and quality management training to improve their skills. The first step is assessment, which was an eye-opener for Mrs Maina. SafeCare found out that Ann and her team were not running the facility the right way. “We had no administration office, no systems. SafeCare helped them isolate the gaps and set in motion interventions in a bid to improve themselves. With this, they were able to streamline their record keeping, have audited accounts and a digitalized patient history. Next to identifying gaps, SafeCare provided St. Patrick’s hospital with practical tools, solutions and technical support, including access to finance. After the SafeCare intervention, Mrs Maina says her facility was able to obtain the first loan from Medical Credit Fund under the PharmAccess umbrella. It’s this experience that opened the doors for her to get credit from other institutions. She says that the impact of SafeCare was felt almost instantaneously. Shortly afterward, her facility was able to attract all the big insurers, as well as NHIF, a move that brought in many patients. “When the National Hospital Insurance Fund (NHIF) used to visit us for an evaluation, we never knew what they were looking for, and we didn’t know how to improve. After we started SafeCare and the NHIF visited us again, it was a whole new story’’. St. Patrick became NHIF accredited, ensuring a bigger client and income flow. Patient visits have risen from almost 600 to more than 2000 a month, especially now that they have also managed to contract corporate clients and private medical insurance companies. There’s no doubt that SafeCare has helped Ann to reposition her facility and increase its market value. Safecare also helped Ann and her team to mitigate risks in the workplace, especially by embracing handwashing and separating waste in color-coded bins. For Ann, running the hospital is not just a passionate endeavor, but one that should impact society. This explains why her facility hosts health campaigns to educate the community about hygiene. Safecare has certified the facility as a Level 4 but Mrs Maina is eager to go for the highest certification as well as be ISO-certified. “We have come a long way, and we are going far. Our aim now is to continue offering the highest quality of care to all patients, with dignity and respect.”

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Smartphone For All (www.SmartphoneForAll.ai), a business committed to digital inclusion, has won the 2025 Pinnacle Awards (Telecoms and Wireless Category) Digital Inclusion & Accessibility Champion and the 2026 Merit Award (Telecoms and Wireless) Digital Divide. The Pinnacle Awards is a reputable global program honoring innovation and excellence across industries. According to Katie Lang, Executive Director of the Pinnacle Awards, “The Telecom and Wireless Sector continue to set the pace for innovation, connecting people and businesses worldwide. We are proud to recognize the organizations that exemplify ingenuity, reliability and impact in one of the most dynamic industries on the planet”. In the same vein, Marie Zander, Executive Director of Merit Awards states that “this year’s winners reflect excellence across the ecosystem—demonstrating the technologies and strategies that are shaping the future of communications”. Smartphone For All had earlier in the year 2025 unveiled an ambitious campaign to bridge Africa’s digital divide by providing affordable, high-quality smartphones and connectivity and AI at the edge to consumers who are excluded from the digital world across the continent. Established on the belief that exclusion from the digital ecosystem locks people out of opportunities and lifestyle enhancements. Smartphone For All aims that every individual—regardless of income, geography, or background- can fully participate in the digital economy and the evolving AI transformation. According to Mr. Babatunde Osho, Founder/CEO of Smartphone For All, “The digital divide is not just a technology gap—it’s an opportunity gap. When someone does not have access to a smartphone, they are cut off from education, jobs, healthcare, financial services, and even their own voice. Our mission is to close that gap, one device at a time and build Africa’s largest digital inclusion platform. We are glad that the Pinnacle and Telecom & Wireless Awards have recognized what we are doing to improve digital inclusion and accessibility in Africa” Smartphone For All partners with MNOs to provide smartphones to 2G/3G subscribers who cannot afford 4G smartphone across Africa. The initiative was launched with MTN in South Africa in May 2025 for an initial period of one year with a smartphone device at ZAR 99 or $5. The plan is targeting about 1.2m devices. The vision of Smartphone for All is to take the offering to other African countries like Cote D’Ivoire, Nigeria, Ghana, Kenya, Tanzania and other markets. Apart from the benefits for the subscribers, there are obvious MNO benefits of better spectrum utilization with 4G+ networks over legacy 2G/3G networks. For regulators and government, the benefits include productivity enhancements and digital inclusion among citizens. According to a report from the Economist Intelligence Unit, 10% growth in broadband connectivity results in 1.4% growth in GDP in low- and middle-income countries and 1.2% growth in high income countries. African countries like South Africa are actively incentivizing this growth through policies like a ban on new 2G/3G device activations starting from December 31, 2024, and a complete shutdown by December 31, 2027. The government has also reduced taxes on certain classes of smartphones to drive adoption. According to Jeff Miller, Director at Smartphone for all, ‘Smartphone For All is not just a business, it is a movement powering Africa into the next phase of development. Digital access is the foundation of inclusion in commerce, wellbeing and civic engagement. The pathway to growth for Africa is to bring more Africans into the digital ecosystem spanning financial, educational, public health, trade and other streams of innovation.’

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Canon Europe (www.Canon-Europe.com), in partnership with Visa pour l’Image, announces two grants to support long-term documentary projects both in the photography and filmmaking space. Championing the very best in storytelling, the 26th Canon Female Photojournalist Grant celebrates an outstanding photographer in recognition of her contribution to photojournalism, whilst the 7th Canon Video Grant acknowledges those wanting to magnify a social, cultural or economic issue in documentary form. The grants are open to individuals worldwide. Canon Female Photojournalist Grant For the 26th year in a row, Canon and Visa pour l’Image will award an €8,000 grant to a female photojournalist pursuing a long-term documentary project. The grant is designed to either support the completion of an existing project or facilitate the making of a new one. Entries will be judged by a jury of renowned industry experts. In 2025, French photojournalist Marion Péhée was awarded for her long-term project documenting young adults in Ukraine. Former grantees (https://apo-opa.co/41JgwcU) include Anastasia Taylor-Lind, Natalya Saprunova and Acacia Johnson. Canon Video Grant Alongside this, Canon together with Visa pour l’Image are seeking documentary filmmakers for the 7th Canon Video Grant. In 2025, Shiho Fukada, photojournalist and filmmaker, was awarded for her project ‘Echoes of Little Tokyo’, focusing on a fifth-generation funeral home serving Los Angeles' Japanese-American community. The grant winner will receive €8,000, along with a loan of video kit including a Canon video camera and two lenses to make a short documentary of approximately eight minutes in length. Both grants form part of a long-standing partnership between Visa pour l’Image and Canon, celebrating its 37th anniversary this year. The winning projects of 2025 (Marion Péhée and Shiho Fukada's projects) will be presented at this year’s Visa pour l’Image festival in Perpignan, France. How to apply Canon Female Photojournalist Grant: Application window: 18 March – 19 May 2026 Granted to professional photojournalists actively working in the field Worldwide submissions accepted Entry is free Apply here: https://apo-opa.co/4tfKRf4 Canon Video Grant: Application window: 25 March – 27 May 2026 Granted to professional documentary filmmakers actively working in the field Worldwide submissions accepted Entry is free Apply here: https://VisaPourlImage.com

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Sending money to Canada has been harder than it should be. Wire queues, unpredictable fees, days of uncertainty, whether you’re supporting family in Ontario, paying a Canadian contractor, or settling a business invoice. Starting today, Grey (https://Grey.co) users can send Canadian Dollars directly to any Canadian bank account, arriving in minutes via Interac for $3.00, or the next business day via bank transfer for $2.50. No percentage fee. No wire delays. Canada is home to one of the world’s most diverse diaspora populations, with communities from Nigeria, India, the Philippines, and other emerging markets deeply connected to their homes. The corridor has been dominated by legacy services that charge $15-30 on a typical $500 transfer and settle in days. Grey's flat fee and Interac delivery address both problems at once. The Interac integration matters more than the price. Interac is the payment rail built into the daily financial life of virtually every Canadian bank account holder, the same network used for everyday domestic payments. When Grey settles through Interac, the transfer doesn’t enter a wire queue. It moves the way domestic payments do: fast, confirmed, and predictable. Recipients don’t need a new app or account. The money arrives at the bank, where they already have an account. "Canada kept coming up. From Lagos to Mumbai to Manila, our users had someone in Canada they needed to pay, but no good way to do so. Expensive wires, slow settlement, no certainty. We fixed that,” said Idorenyin Obong, CEO and co-founder of Grey. The service supports all Canadian banks for both personal and business accounts and joins Grey's local-currency transfer network across 170+ destinations. Users can send from USD, EUR, GBP, or NGN balances, with individual transaction limits of $10,000 CAD and business limits of up to $100,000 CAD via bank transfer. Grey holds a Money Service Business license from FINTRAC in Canada and FinCEN in the USA.

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Metropolitan Hospital Anchored on Technology

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