Kenya: Stop forced evictions from Nairobi’s Kibera settlement, say UN rights experts

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Kenya: Stop forced evictions from Nairobi’s Kibera settlement, say UN rights...

Special Correspondent - July 27, 2018

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UNICEF and LIXIL to “Make a Splash” and Help Bring Sanitation...

Special Correspondent - July 27, 2018

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SAFARICOM BOOSTS COAST REGION NETWORK WITH NEW NETWORK INFRASTRUCTURES

Special Correspondent - July 25, 2018

Executive Corner

HF Group Launches Digital Product Whizz

Special Correspondent - July 24, 2018

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COAST TALENT IMPRESSES JUDGES AT SAFARICOM TWAWEZA LOCAL TALENT SEARCH

Special Correspondent - July 24, 2018

Farming

Special Correspondent - July 24, 2018

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SAFARICOM FOUNDATION LAUNCHES MATERNAL, NEWBORN AND CHILD HEALTH PROGRAMME IN COAST

Special Correspondent - July 24, 2018

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Miraa trader wins third M-Pesa apartment

Special Correspondent - July 23, 2018

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Kenya Airways and Fairmont Hotels and Resorts Kenya Sign Deal

Special Correspondent - July 19, 2018

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SAFARICOM TWAWEZA LIVE COAST REGION FLAGS OFF IN VOI, TAITA TAVETA...

Special Correspondent - July 18, 2018

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Safaricom Foundation Launches New Strategy To Bolster Health, Education And Economic...

May 17, 2018

CityBlue Hotels, one of Africa’s fastest-growing hotel groups, has selected UK-based platform Inntelo AI to deploy AI-native concierge agents across its portfolio, marking a significant step in the group’s strategy to lead the next phase of hospitality innovation across the continent. The announcement will be unveiled at the Future Hospitality Summit Africa (www.FutureHospitality.com) taking place in Nairobi on 31 March 2026. The rollout represents one of the first scaled implementations of AI-native concierge agents in African hospitality, positioning CityBlue Hotels at the forefront of AI-driven transformation in the sector. Operating across Kenya, Rwanda, Tanzania and expected to open soon in Ghana, Uganda and Zambia, with additional strategic tie-ups in South Africa and Mozambique, CityBlue Hotels’ partnership with Inntelo AI comes amid continued growth in Africa’s tourism sector, supported by rising intra-African travel and increasing global demand for new destinations. As part of its broader digital strategy, CityBlue Hotels will deploy Inntelo AI’s platform to embed AI directly into hotel operations. The AI-native system coordinates guest interactions and service workflows in real time, enabling faster response times, improved task prioritisation, and consistent service delivery at scale, while allowing teams to focus on high-value, in-person guest engagement. The partnership also includes the development of educational programmes to advance skills, innovation, and AI adoption across Africa’s hospitality industry. Jameel Verjee, said: “CityBlue has always been focused on where our markets are going. As we scale, AI-native operations become essential to delivering consistency, speed, and quality across multiple geographies. “This partnership allows us to embed AI at the core of how we operate—supporting our teams in real time, reducing friction, and elevating the guest experience across every property. Just as importantly, we are shaping how AI is applied within an African context.” Asif Alidina, added: “CityBlue Hotels is exactly the kind of operator that defines where the industry is heading. Their focus on AI-native operations and scalable systems makes them a natural partner. “Together, we are deploying technology that is purpose-built for hospitality—combining conversational and agentic AI to support teams, enhance guest experiences, and set a new standard for modern hotel operations in Africa.”

Africa’s fastest-growing hotel group CityBlue Hotels selects Inntelo AI to deploy...

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Equity Group Foundation Board Member, Dr. Ruth Kagia plants a tree seedling during the 16th Annual Education and Leadership Congress held at Alliance Girls High School. Equity Group Foundation (EGF) is hosting the Annual Education and Leadership Congress for 4,404 Wings to Fly and Elimu scholars across the country, during the August school holidays, including 3,402 refugee scholars from Dadaab and Kakuma. The experience is designed to transform how scholars approach daily decisions, equipping them to generate meaningful change in their academic journeys, personal growth, and community impact. To date, 60,009 scholars, (22,009 Wings to Fly Scholarships and 38,000 Elimu) have benefited from these programs, receiving full scholarships and mentorship support throughout their secondary education journey.

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EAST AFRICA GOT TALENT JUDGES ANNOUNCED

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Safaricom’s Sylvia Mulinge to Head Vodacom Tanzania

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Special Correspondent

Kenya: Stop forced evictions from Nairobi’s Kibera settlement, say UN rights...

UNICEF and LIXIL to “Make a Splash” and Help Bring Sanitation...

SAFARICOM BOOSTS COAST REGION NETWORK WITH NEW NETWORK INFRASTRUCTURES

HF Group Launches Digital Product Whizz

COAST TALENT IMPRESSES JUDGES AT SAFARICOM TWAWEZA LOCAL TALENT SEARCH

SAFARICOM FOUNDATION LAUNCHES MATERNAL, NEWBORN AND CHILD HEALTH PROGRAMME IN COAST

Miraa trader wins third M-Pesa apartment

Kenya Airways and Fairmont Hotels and Resorts Kenya Sign Deal

SAFARICOM TWAWEZA LIVE COAST REGION FLAGS OFF IN VOI, TAITA TAVETA...

MOST POPULAR

Safaricom Foundation Launches New Strategy To Bolster Health, Education And Economic...

Africa’s fastest-growing hotel group CityBlue Hotels selects Inntelo AI to deploy...

Primed for Growth

GE’s HA Gas Turbine Fleet Achieves 50 Customers and One Million...

HOT NEWS

SCHOLARS FROM ACROSS THE COUNTRY MENTORED ON INNOVATION AND LEADERSHIP AT...

From geeky tech to popular payment method: Kaspersky Lab finds one-in-ten...

EAST AFRICA GOT TALENT JUDGES ANNOUNCED

Safaricom’s Sylvia Mulinge to Head Vodacom Tanzania

EDITOR PICKS

S&P Global Ratings Confirms ShafDB’s Sustainability Finance Framework Meets International Green...

Airtel Money deepens support for small businesses with Bizna Wallet

THE 16TH EDITION OF MKTE SET TO ATTRACT RECORD 10,000 DELEGATES

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Third Africa Islamic Finance Forum Confirmed for Nigeria March 2018

EABL signs lease deal for office space in upcoming Garden City...

Facebook Introduces Messenger Rooms and More ways to connect

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