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In the bustling Tushauriane area of Kayole, Embakasi, St. Patrick’s hospital is like an oasis in a desert. The level four hospital attends to thousands of patients in the densely populated Eastlands area. For the last 13 years, Ann Maina, the director and founder of the facility, has aspired to provide only the highest quality of care. Although the facility is widely known for its efficient services, it stands out when it comes to maternity care. From the onset, maternity care has always been dear to Mrs. Maina, a nurse. This was cemented into her heart after coming across debilitating and nerve-wracking experiences when she worked as a nurse in one of the local government hospitals. “The experience really left a bad taste in my mouth. I remember one time working in the maternity department, I witnessed nurses beating up an expectant mother in the delivery room. It was a heartbreaking moment for me and I really didn’t want to be part of that,” she recalls. Early in her career, she says she knew there was a way that mothers could deliver babies in a conducive environment, while receiving the best of care. “I felt that mothers should not suffer.” This prompted her to start a maternity home in her rented one-bedroom house, where she could afford mothers the best care she envisaged. For a start, she had a blood pressure monitoring machine, an examination bed and a drug cabinet. Her plan worked. Within a short time, more mothers visited her house, ready to deliver. “At one point, I had three expectant mothers coming to my house seeking assistance as they were ready for delivery. I handled them expertly. As others waited on the couch, I took in the first mother and she had a safe delivery. Within a short time, I ushered the rest into the delivery room and everything went well,” she shares. After making porridge for them, she discharged them after four hours. “Mothers need respect when giving birth. They need to be handled well.” With a vision, she realized that she was meeting a critical need in her society. Having tested the waters, she knew what needed to be done. “My patients needed to sleep on white sheets and pillows and once they have delivered, they need to be wheeled to their beds, be supported together with their babies, with lots of respect,” Naturally, expansion was in her mind, but there was a big problem; she had no money to expand. “I wanted to expand, but banks couldn’t give me money. Luckily, I had a Merry Go Round Chama that gave me some cash to expand.” Even with the cash injection from her Chama, she quickly found out that she couldn’t do more, especially when it comes to equipping a maternity unit. Seeing the potential of her dream, she decided to make a leap of faith and sold her house. With the proceeds, she then bought land and built structures at the current location. “I build the outpatients and the maternity section before the money ran out.” Despite the meager resources, Ann was motivated to keep going. At that point when she was starting out, she says she drew her motivation from the then president, Mwai Kibaki whose rallying call was to create over 500 000 jobs every year. “ I felt like the former president was talking to me directly, asking me to create jobs. With that I just went out and hired my first batch of professionals, including nurses, clinicians and doctors to help me run the show.” She remembers that the government of the day had made the business environment conducive, enabling businesses to make money. “Money became available to businesses through affordable bank loans”. What followed was a growth spurt that saw the business grow exponentially. Since its inception in 2012, St Patrick’s Hospital has become a household name in Kayole and environs. So phenomenal has been the growth that it has spawned a new branch. “As part of our expansion, we were able to buy land in Kenol, Muranga county and build and equip a fully fledged hospital, serving many people in the environs.” Mrs Maina attributes the hospitals' growth to sheer hard-work and determination. She appreciastes the fact that her husband joined and supported her to run the facility. “He could help from day one when I had to rush a patient to another facility in an ambulance. He was also instrumental in designing and building our facility.” Firstly, she says the hospital obtained favor from the locals, who patronized it. Secondly, the partnership with SafeCare, an international quality assurance and standards organization was a game changer. Once they joined SafeCare in 2012, Mrs Maina and her team were signed up for business and quality management training to improve their skills. The first step is assessment, which was an eye-opener for Mrs Maina. SafeCare found out that Ann and her team were not running the facility the right way. “We had no administration office, no systems. SafeCare helped them isolate the gaps and set in motion interventions in a bid to improve themselves. With this, they were able to streamline their record keeping, have audited accounts and a digitalized patient history. Next to identifying gaps, SafeCare provided St. Patrick’s hospital with practical tools, solutions and technical support, including access to finance. After the SafeCare intervention, Mrs Maina says her facility was able to obtain the first loan from Medical Credit Fund under the PharmAccess umbrella. It’s this experience that opened the doors for her to get credit from other institutions. She says that the impact of SafeCare was felt almost instantaneously. Shortly afterward, her facility was able to attract all the big insurers, as well as NHIF, a move that brought in many patients. “When the National Hospital Insurance Fund (NHIF) used to visit us for an evaluation, we never knew what they were looking for, and we didn’t know how to improve. After we started SafeCare and the NHIF visited us again, it was a whole new story’’. St. Patrick became NHIF accredited, ensuring a bigger client and income flow. Patient visits have risen from almost 600 to more than 2000 a month, especially now that they have also managed to contract corporate clients and private medical insurance companies. There’s no doubt that SafeCare has helped Ann to reposition her facility and increase its market value. Safecare also helped Ann and her team to mitigate risks in the workplace, especially by embracing handwashing and separating waste in color-coded bins. For Ann, running the hospital is not just a passionate endeavor, but one that should impact society. This explains why her facility hosts health campaigns to educate the community about hygiene. Safecare has certified the facility as a Level 4 but Mrs Maina is eager to go for the highest certification as well as be ISO-certified. “We have come a long way, and we are going far. Our aim now is to continue offering the highest quality of care to all patients, with dignity and respect.”

St Patrick’s hospital: An oasis of quality care

November 27, 2025

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Kakuzi MD Chris Flowers assures international buyers that local stakeholders are working in concert to manage the prevailing logistical disruptions arising from geopolitical tensions 07/02…A Kenyan business leader in the fresh produce sector has assured global buyers that the country is working hard to overcome the unique logistical and shipping challenges brought about by the Middle East Conflict. Speaking at the opening of this year’s Fruit Logistica 2025 trade show in Berlin, Germany, Kakuzi Plc Managing Director Mr Chris Flowers assured global buyers that local producers, exporters, shipping firms and the Government of Kenya agencies are working in concert to manage the prevailing logistical disruptions arising from geopolitical tensions. Mr Flowers acknowledged that the tensions have significantly impacted national competitiveness and threatens the survival of agribusiness players in Kenya due to logistical and supply chain problems caused by the effective closure of the Suez Canal and the Red Sea/Gulf of Aden’s general route to European markets. He expressed regret that from a low of 30 to 35 days, shipments to Europe now take more than 50 days to reach the crucial market. “However, I can assure you that all stakeholders, including Kenya’s Cabinet Secretary for Agriculture, are working together to ensure that our produce reaches the European market on time and in good quality,” Mr Flowers said on the sidelines of Fruit Logistica 2025, the world’s leading trade show for the fresh produce business. At the same time, Mr Flowers assured the key buyers that Kakuzi, among other leading export firms, is working closely with the Kenyan Phytosanitary authorities to curb the export of immature fruit through maturity testing services and enhanced surveillance. To alleviate the plight of Kenyan exporters, Mr Flowers acknowledged that Kakuzi's key shipping partners are working round the clock to develop faster routes to Europe. However, he reemphasized that every day counts, further reducing logistics times is critical. "We all need to put our heads together and rescue any Country bottleneck that exists," he said. Last year, the geopolitical unrest in the Middle East introduced new risks to this critical maritime route through the Suez Canal and the Red Sea/Gulf of Aden. Incidents such as attacks on shipping vessels have raised security concerns and led to significant disruptions in marine traffic flow. In response, shipping companies, wary of potential threats to their assets and crew, have opted for alternative routes despite the longer journey times and higher costs, negatively impacting fresh produce exporters’. To reach Europe, Ships ferrying fresh produce such as Avocados have been travelling from Mombasa to the port of Salala in Oman. In Oman, the containers of avocados are transferred onto another larger ship, which then travels around the Cape of Good Hope and into Europe. In Europe, the containers are trans-shipped at Algeciras Port, southern Spain, moved to Northern Europe via Rotterdam or Felixstowe, and arrive near ripe. Mr Flowers noted that starting in February 2025, one of the major shipping lines will bypass Algeciras Port and head directly to Rotterdam from Salala. This has the potential to save precious days, he noted. This year, Fruit Logistica 2025 is featuring an outstanding programme of events. Over 100 experts, invited exhibitors, including Kenya’s Agriculture and Food Authority - Horticultural Crops Directorate, and trade visitors, are meeting in Berlin to discuss the latest trends and forward-looking concepts. Fruit Logistica 2025 covers the entire value chain of the fresh fruit and vegetable trade, from the point of seed to the point of sale. With over 2,600 exhibitors from more than 90 countries in 26 exhibition halls, the trade fair is an indispensable meeting place for the fresh fruit industry. Fruit Logistica 2025 has welcomed a record-breaking number of Smart Agri exhibitors, showcasing cutting-edge innovations shaping the future of agriculture. The Smart Agri exhibition area features 36 pioneering exhibitors from 18 countries, marking a significant increase over last year. These exhibitors will present Artificial Intelligence (AI) technology for estimating fruit yields, farm management and quality control software, sustainable and precise irrigation solutions, data-driven precision pollination, drones revolutionising agriculture, and much more.

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Kenyan fresh produce exporters assure European buyers as logistical challenges persist

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